Returns & Exchanges
At SORA Clothing, we want you to love your purchase; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe remains as effortless as your style.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all hangtags are attached and the garment is in its original, unworn condition.
Label and Ship
Download and print the prepaid shipping label provided by our portal, affix it to your package, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing